Management and Evaluation of Patient Satisfaction to Health Care in the Pediatric Clinic of the University Clinical Center of Kosovo

Anesa Vuçitërna, Armend Vuçitërna, F Aliu, B Hoxha, A Maloku, A Thaqi


The aim of this research is to reflect the real data with the approach of health services in the University Clinical Center of Kosovo and also have received different opinions from parents of children who have been hospitalized in the pediatrics clinic than they were satisfied with the provision of this clinical services offered.

Keywords: health management, evaluation of satisfaction of patients to health services, Pediatrics Clinic.

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