MANAGEMENT AND EVALUATION OF PATIENT SATISFACTION TO HEALTH CARE IN THE PEDIATRIC CLINIC OF THE UNIVERSITY CLINICAL CENTER OF KOSOVO

Authors

  • Anesa Vuçitërna Ecc PhD Candidate University-College Riinvest Prishtina, Republic of Kosova.
  • Armend Vuçitërna Clinical Centre University of Prishtina Pediatric Clinic, Prishtina, Republic of Kosova.
  • F. Aliu Clinical Centre University of Prishtina, Pediatric Clinic, Prishtina, Republic of Kosova.
  • B. Hoxha Clinical Centre University of Prishtina Pediatric Clinic, Prishtina, Republic of Kosova.
  • A. Maloku Clinical Centre University of Prishtina Pediatric Clinic, Prishtina, Republic of Kosova.
  • A. Thaqi Clinical Centre University of Prishtina Pediatric Clinic, Prishtina, Republic of Kosova.

Keywords:

health management, evaluation of satisfaction of patients to health services, Pediatrics Clinic.

Abstract

The aim of this research is to reflect the real data with the approach of health services in the University Clinical Center of Kosovo and also have received different opinions from parents of children who have been hospitalized in the pediatrics clinic than they were satisfied with the provision of this clinical services offered.

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Published

2016-11-30

How to Cite

Vuçitërna, A., Vuçitërna, A., Aliu, F., Hoxha, B., Maloku, A., & Thaqi, A. (2016). MANAGEMENT AND EVALUATION OF PATIENT SATISFACTION TO HEALTH CARE IN THE PEDIATRIC CLINIC OF THE UNIVERSITY CLINICAL CENTER OF KOSOVO. International Journal of Medicine & Healthcare (IJMH), 1(1), 12–14. Retrieved from https://ijmh.ielas.org/index.php/ijmh/article/view/2

Issue

Vol. 1 No. 1 (2016): International Journal of Medicine & Healthcare (IJMH)

Section

Articles

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